At I Hecate, your privacy and trust are deeply valued. This policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase. Our goal is to ensure your experience with us feels safe, transparent, and respectful.

Information We Collect

We collect only what is necessary to provide you with a seamless experience:

• Personal details such as your name, email address, shipping and billing address, and payment information.
• Non-personal data such as browser type, IP address, and cookies, which help us improve website performance and user experience.

How We Use Your Information

Your information allows us to:

• Process and fulfill your orders with care.
• Communicate with you about your order, special offers, or updates (only if you’ve chosen to receive them).
• Enhance our website, products, and services to better serve our community.

How We Protect Your Information

Your security is a priority. We use SSL encryption and secure payment gateways to protect your data. Payment details are processed safely and are never stored on our servers.

Cookies

Cookies help us create a smoother browsing experience and understand how visitors interact with our site. You can choose to disable cookies in your browser settings if you prefer, though some features may be affected.

Third-Party Services

We may work with trusted third-party providers (such as payment processors or shipping partners) who handle your information according to their own privacy policies. We only partner with services that uphold strong data protection standards.

Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. To do so, please contact us at info@uniquecandles.com.au.

Your trust means everything to us. Thank you for being part of the I Hecate community and for allowing us to share our craft with you.